x999 Terms & Conditions —
Your Rights & Obligations

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "x999", "we", "us", or "our" refers to the operator of the x999 platform accessible at x999.pro, including all associated services, games, and features offered thereunder.
• "Player", "you", or "your" refers to any individual who accesses or uses the x999 platform, whether as a registered account holder or a visitor.
• "Account" means the registered personal gaming account held by an individual player on the x999 platform.
• "Services" means all products and features offered by x999, including but not limited to sports betting, live dealer casino games, online slots, RNG table games, crash games, and bonus promotions.
• "Platform" refers to the x999 website, web application, and any associated digital interfaces through which Services are delivered.
• "Bonus Funds" means promotional credits, free spin winnings, cashback credits, or any other incentive value credited to a Player Account that is subject to wagering requirements prior to withdrawal eligibility.
• "Real Money Balance" refers to funds deposited by the Player using accepted payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Visa, Mastercard, or USDT TRC20.
• "Wagering Requirement" means the number of times Bonus Funds must be staked across eligible games before withdrawal of associated winnings is permitted.

By creating an x999 Account, accessing the x999 Platform, or using any of the Services provided by x999, you unconditionally accept and agree to be legally bound by these Terms and Conditions in their entirety, together with x999's Privacy Policy and any additional rules or guidelines applicable to specific games, promotions, or payment methods as published on the Platform from time to time.

If you do not agree with any part of these Terms, you must immediately cease use of the x999 Platform and close any Account you may hold. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the amended Terms.

To access real-money Services on x999, you must register a personal Account using accurate, complete, and current personal information. The following conditions apply to all x999 Account registrations:

• You may hold only one (1) x999 Account at any time. The creation of duplicate or multiple Accounts is strictly prohibited, regardless of whether different contact details, devices, or payment methods are used.
• The information provided at registration, including your name, Pakistani mobile number, date of birth, and payment method details, must accurately reflect your true identity. Providing false information constitutes a material breach of these Terms.
• You are solely responsible for maintaining the confidentiality of your x999 login credentials. x999 is not liable for any loss arising from unauthorised access to your Account resulting from your failure to keep credentials secure.
• x999 reserves the right to request supporting identification documents at any time for the purposes of age verification, identity confirmation, or fraud prevention. Failure to supply requested documentation within a reasonable timeframe may result in Account suspension or closure.
• Accounts registered by proxy or on behalf of another individual are not permitted. Each Account must represent and be operated exclusively by the registered account holder.

x999 reserves the right to decline any registration application without providing a reason, at its sole discretion.

x999 is fully committed to preventing underage gambling. By registering an Account, you represent and warrant that you are at least 21 years of age. x999 may, at any time, request official photographic identification and/or proof of age documentation to verify compliance with this requirement.

If, following registration, x999 determines or has reasonable grounds to suspect that a Player is under the age of 21:

• The Account will be immediately suspended and subsequently closed.
• All deposits, winnings, and Bonus Funds held in the Account will be forfeited without recourse.
• x999 will take such further action as may be required by applicable regulations, which may include reporting the matter to relevant authorities.

x999 strongly encourages parents and guardians to make use of appropriate internet filtering software to prevent access to gambling platforms by minors.

x999 accepts deposits via the following payment methods available to Pakistani players: JazzCash, EasyPaisa, HBL Bank transfer, UBL Bank transfer, Meezan Bank transfer, SadaPay, Visa, Mastercard, and USDT TRC20. The minimum deposit amount is PKR 500 for local payment methods and USD 10 equivalent for USDT TRC20.

5.1 Deposit Conditions

• All deposits must originate from a payment account registered in your own name. Third-party deposits are not accepted and will be refunded where possible, with any associated transactions subject to review.
• x999 does not charge deposit fees, though your payment provider may apply its own transaction charges which are beyond x999's control.
• Deposits made via JazzCash and EasyPaisa typically clear to your x999 balance within 60 seconds. USDT TRC20 deposits clear upon blockchain confirmation, typically within 2 minutes. Bank transfers may take up to 15 minutes depending on your bank's processing schedules.
• x999 is not responsible for delays or failures in deposits caused by third-party payment providers, banking network outages, or blockchain congestion.

5.2 Currency

x999 accounts are denominated in Pakistani Rupees (PKR) for local payment methods. Deposits made in alternative currencies, including USDT, are converted at the prevailing exchange rate applied by x999 at the time of the transaction. x999 reserves the right to adjust exchange rates in response to market conditions without prior notice.

Players may request withdrawals of Real Money Balance (excluding unwagered Bonus Funds) at any time, subject to the following conditions:

• The minimum withdrawal amount is PKR 1,000 for local payment methods and USD 20 equivalent for USDT TRC20.
• Withdrawals are processed to the same payment method used for the corresponding deposit where technically feasible. x999 may process withdrawals via an alternative method at its discretion.
• x999 targets withdrawal processing within 24 hours of request submission. JazzCash and EasyPaisa payouts typically arrive within 30 minutes during business hours after processing is complete.
• x999 reserves the right to request identity verification documents, proof of payment method ownership, or source of funds documentation before processing any withdrawal. x999 may delay withdrawal processing until satisfactory documentation is received.
• Withdrawals of Bonus Funds or winnings derived from Bonus Funds are subject to the wagering requirements applicable to the relevant promotion. Withdrawal requests that include unwagered Bonus Funds will have those funds removed before processing.
• x999 does not charge withdrawal fees. However, payment provider charges may apply and are the responsibility of the Player.

x999 offers a range of bonus promotions to eligible Players, including welcome deposit matches, free spins, cricket reload bonuses during PSL season, weekly cashback, and VIP loyalty rewards. The following general terms apply to all bonuses offered on the x999 Platform:

• Bonuses are intended for recreational use only. x999 reserves the right to refuse or revoke bonuses, or withhold associated winnings, where it suspects or determines that a Player is exploiting promotional terms.
• Each promotion has specific eligibility criteria, minimum deposit thresholds, wagering multipliers, maximum bet restrictions during wagering, eligible game lists, and expiry periods. These are stated in full on the relevant x999 Bonus page and must be read before opting in.
• As a general rule, maximum bets during active bonus wagering are limited to PKR 500 per spin or bet. Stakes exceeding this limit while bonus wagering is active may result in voiding of the bonus and any related winnings.
• Free spin winnings are credited as Bonus Funds and are subject to wagering requirements before becoming withdrawable as Real Money Balance.
• x999 reserves the right to amend, suspend, or terminate any promotion at any time without prior notice, provided that ongoing obligations to Players who have already opted in will be honoured in accordance with the terms applicable at the time of opt-in.
• A Player may not combine multiple welcome offers or hold more than one active bonus of the same type simultaneously unless the relevant promotion explicitly permits this.

All bets and wagers placed on the x999 Platform are subject to the specific rules of the relevant game or sports market, in addition to these general Terms. The following overarching principles apply:

8.1 Sports Betting

• Bets are accepted and settled in accordance with the specific rules published for each sport and market type. Cricket betting markets at x999, including PSL, T20I, ODI, and Test match markets, are governed by standard international sports betting rules as published on the Platform.
• x999 reserves the right to suspend, void, or refuse any bet where it suspects integrity issues, technical errors, or where the relevant event is cancelled, postponed, or abandoned without a result being achieved in accordance with applicable market rules.
• In-play betting markets are offered at x999's discretion and may be suspended at any time during a live event. x999 is not liable for bets that are not accepted during periods of market suspension.

8.2 Casino & Slot Games

• All RNG casino and slot game results are determined by certified random number generators supplied by x999's licensed game providers. Results are mathematically independent and cannot be predicted or influenced.
• x999 is not responsible for the failure or malfunction of a game mid-session. In the event of a verifiable technical error, x999 will attempt to reconstruct the game state; where this is not possible, the session will be voided and the stake returned.
• Progressive jackpot amounts displayed are indicative and reflect current accumulated values. Jackpot wins are subject to verification before payment.

The following activities are strictly prohibited on the x999 Platform:

• Fraud and Money Laundering: Using the x999 Platform for money laundering, processing proceeds of crime, or any other illegal financial activity is absolutely prohibited and will be reported to the appropriate authorities.
• Collusion: Coordinating bets with other players to exploit odds, guarantee shared returns, or circumvent the inherent risk of betting is prohibited in all x999 sports betting and casino contexts.
• Automated Betting: Use of bots, automated scripts, AI-assisted betting tools, or any other software that places bets or makes gaming decisions automatically is prohibited.
• Bonus Abuse: Creating multiple Accounts to claim the same promotion more than once, using coordinated accounts to extract bonus value without genuine play intent, or any other manipulation of x999's bonus programme.
• Chargebacks: Initiating a fraudulent chargeback or payment dispute against a legitimate x999 transaction. x999 will contest all illegitimate chargebacks and reserves the right to seek recovery through all available legal means.
• Software Exploitation: Deliberately exploiting bugs, errors, or vulnerabilities in x999's Platform or any game to obtain an unfair advantage. Any winnings obtained through exploitation of software errors will be void.
• Match Fixing: Placing bets with prior knowledge of or involvement in match-fixing, spot-fixing, or any form of sporting integrity manipulation.

All content on the x999 Platform, including but not limited to the x999 brand name, logo, domain name, website design, software, text, graphics, game interfaces, and multimedia content, is owned by or licensed to x999 and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the x999 Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not extend to:

• Reproducing, distributing, or publicly displaying any x999 content without express written permission.
• Reverse-engineering, decompiling, or otherwise attempting to extract the source code of any x999 software or game.
• Creating derivative works based on x999 content, branding, or game mechanics.
• Using x999's brand or any confusingly similar marks in connection with any third-party product or service.

To the fullest extent permitted by applicable law, x999's total aggregate liability to any Player in respect of any claim arising from or in connection with the use of the x999 Platform shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.

x999 shall not be liable for:

• Any loss of profits, loss of revenue, loss of data, or indirect or consequential losses of any kind arising from use of, or inability to use, the x999 Platform.
• Losses arising from delays, errors, or failures caused by third-party payment providers, banking systems, blockchain networks, or telecommunications infrastructure.
• Losses caused by force majeure events including but not limited to natural disasters, government actions, internet outages, or cyberattacks.
• Any Player's individual gambling losses resulting from legitimate game and betting outcomes on the x999 Platform.

Nothing in these Terms shall exclude or limit x999's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.

x999 reserves the right to suspend, restrict, or permanently close any Player Account at any time and without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions or any supplementary rules applicable to specific games or promotions.
• Failure to pass identity, age, or source of funds verification within a reasonable timeframe as requested by x999.
• Reasonable suspicion of fraudulent activity, money laundering, bonus abuse, or any other prohibited conduct set out in Section 9.
• Account inactivity exceeding 12 consecutive months, following which x999 will attempt to contact the Player before applying any dormancy policy.
• A Player's own request for self-exclusion submitted via x999's responsible gaming tools or through support.

Where an Account is closed due to Player breach of these Terms, all funds in the Account at the time of closure, including Real Money Balance and Bonus Funds, may be forfeited. Where closure is initiated by x999 without Player fault, any verified Real Money Balance will be returned to the Player via the original payment method.

x999 is committed to promoting safe, responsible, and sustainable gaming practices among all Players on its Platform. We recognise that gambling, while a legitimate form of entertainment for the vast majority of players, can cause harm to a minority of individuals if not approached with appropriate care and limits.

x999 provides the following responsible gaming tools, accessible from within every registered Account:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending at x999.
• Session Time Limits: Restrict the duration of any single gaming session on the x999 Platform.
• Reality Checks: Configure automated reminders of the time elapsed during your current session.
• Cooling-Off Periods: Take a temporary break from x999 for periods ranging from 24 hours to 6 weeks.
• Self-Exclusion: Permanently exclude yourself from the x999 Platform. Self-exclusion is irrevocable for the selected minimum period and cannot be reversed by contacting support during the active exclusion period.

x999 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where material changes are made, x999 will provide reasonable notice to registered Players via the email address or mobile number registered to their Account, or by publishing a prominent notice on the x999 Platform.

The "Effective Date" displayed at the top of this page indicates when the current version of these Terms entered into force. Continued use of the x999 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, your sole recourse is to close your Account by contacting x999 support and ceasing all use of the Platform.

x999 maintains a record of prior versions of these Terms which may be made available upon reasonable request.

These Terms and Conditions, and all matters arising from or in connection with your use of the x999 Platform, are governed by and construed in accordance with the laws applicable to x999's operating jurisdiction under its international gaming regulatory framework.

In the event of a dispute between a Player and x999, Players should first contact x999's Customer Support team via Live Chat with a clear description of the complaint. x999 commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 10 business days.

If a dispute cannot be resolved through x999's internal complaints process, the matter may be referred to the relevant dispute resolution body as designated by x999's gaming licence authority. x999 will participate in good faith in all such proceedings.

All claims against x999 must be brought within 12 months of the event giving rise to the claim. Claims submitted after this period are time-barred and will not be considered.